As a rule, freight collect returns will not be accepted and the shipping costs will be borne by the customer.
Returns can be returned within 10 days if they are undamaged and in their original condition.
In the event of force majeure and other unforeseeable, extraordinary and non-culpable circumstances, e.g. material procurement difficulties, operational disruptions, strikes, lack of means of transport, official interventions, energy supply difficulties, etc., even if they occur with upstream suppliers, the stated delivery periods shall not be binding and must be agreed anew. This applies in particular to the agreement of fixed dates.
Due to delivery delays, some items may be delayed, in these cases we make partial deliveries so that you can thus receive and use the majority of your goods earlier. Of course, the rest of the order will be sent to you as soon as possible.
We accept orders by e-mail, fax or via the online shop. Orders placed by telephone will not be accepted.
You are welcome to try on your desired items in our showroom by prior arrangement and appointment.
Yes, but the shipping costs for the return are not covered by us. In addition, goods that are not wanted by you must be returned within 10 days.
Orders can only be placed by e-mail, fax or via our shop. However, orders can be picked up on site instead of shipping.
You send us your desired logo and receive feedback from us as to whether this is possible. We will then send you a proof (a sample), after you have approved this, the embroidery/printing of the goods will take place.
From 20 pieces to be embroidered, follow-up orders have no minimum.
From 20 parts to be printed, follow-up orders are made after consultation with your representative.